Shipping Policy
ALL ORDERS SHIP FAST FROM USA.
We know how important it is to receive your order in a timely and reliable manner, which is why we offer several shipping options to meet your needs.
Processing Time:
- Orders are typically processed within 1-2 business days of the order being placed, then shipped.
Shipping Options:
- Standard Shipping: Our standard shipping option takes approximately 4-5 business days within the domestic US.
- Expedited Shipping: For faster delivery, we offer expedited shipping. Delivery times vary depending on location, but expedited orders typically arrive within 2-3 business days of processing.
- International Shipping: We offer international shipping to select countries. Delivery times and shipping fees vary depending on location, and customs and import duties may apply.
Shipping Fees:
- We offer free standard shipping on all orders to USA and Canada.
- Expedited shipping fees are calculated based on the weight and size of the item, as well as the shipping location.
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email. You can track your order online to stay up to date on delivery times and status updates.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at support@spokenwordgifts.com. We are here to help!
Please note that we cannot be held responsible for delays in shipping due to weather conditions, carrier delays, or any other unforeseen circumstances outside of our control.
RETURNS AND REFUND GUARANTEE
For items received that are not as we described in our listing and defective items, we cover the return shipping cost and replace the item asap.
All returns must be in its original packaging and condition and also be made within 30 days of the delivery date.
This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries.
For a detailed information of the refund policy, please visit the Refund Policy page.